Effective Date: 14/09/2023

At JHT Farm, we are dedicated to providing our customers worldwide with fresh dragon fruit, dragon fruit powder, and dragon fruit plants. This Shipping Policy outlines our shipping procedures, rates, and important information to ensure a smooth and efficient delivery process.

1. Shipping Destinations:

We ship our products worldwide, subject to any legal restrictions or limitations that may apply to specific regions or countries. Please check the availability of our products for your location on our website.

2. Order Processing Time:

2.1. Orders are typically processed within 7 business days of receiving payment, depending on product availability and order volume.

2.2. For dragon fruit plants, we may require additional processing time to ensure the health and quality of the plants before shipping.

3. Shipping Methods and Rates:

3.1. We offer a range of shipping options to meet your needs, including standard and expedited shipping.

3.2. Shipping rates are calculated based on the weight, dimensions of the package, and the shipping destination. You can view the shipping cost at the checkout before completing your order.

4. Estimated Delivery Times:

4.1. Delivery times vary depending on the shipping method selected and the destination. Estimated delivery times are provided at the checkout for each shipping option.

4.2. Please note that these are estimated delivery times, and delays may occur due to factors beyond our control, such as customs processing or unforeseen weather conditions.

5. Tracking Your Order:

5.1. You will receive a shipping confirmation email with tracking information once your order has been shipped.

5.2. You can track the progress of your shipment by using the provided tracking number on our carrier’s website.

6. Customs and Duties:

6.1. International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries. These charges are not included in the product or shipping costs and are the responsibility of the recipient.

7. Undeliverable or Returned Packages:

7.1. If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the additional shipping costs to reship the package.

7.2. If a package is deemed undeliverable or abandoned, we will attempt to contact the customer to arrange for reshipment or refund. Additional shipping charges may apply.

8. Shipping Restrictions:

8.1. Some products, such as dragon fruit plants, may have specific shipping restrictions or requirements for certain regions or countries due to agricultural regulations. It is the customer’s responsibility to be aware of and comply with these restrictions.

9. Contact Us:

If you have any questions or concerns regarding our Shipping Policy or the delivery of your order, please contact us at info@jhtfarm.com or +91-70166 11245.

Thank you for choosing JHT Farm. We strive to provide you with the finest dragon fruit products and a seamless shipping experience worldwide.